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Privacy Policy

Privacy Policy

Last updated: 20/02/2026
Business Name: Bishops Bakes
Email: jess@bishopsbakes.co.uk
Business Address: 1 Burnt Heath Cottages, Long Itchington Road, Warwick, CV33 9AZ

1. Introduction

At Bishops Bakes, we are committed to protecting your privacy and handling your personal data transparently and securely. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information when you:

  • Place an order

  • Enquire via our website

  • Book an event

  • Subscribe to marketing communications

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order details

  • Dietary information voluntarily provided

Payment details are processed securely via our payment provider. We do not store full card details.

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Respond to enquiries

  • Manage event bookings

  • Provide customer support

  • Send marketing emails (only if you have opted in)

  • Comply with legal obligations

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract (to fulfil your order or booking)

  • Consent (for marketing communications)

  • Legal obligation

  • Legitimate interests (for business operations and improvement)

5. Data Sharing

We do not sell or trade your personal data.
We may share data with trusted third parties such as:

  • Payment processors

  • Website hosting providers

  • Email marketing platforms

  • Delivery providers

All third parties are required to handle your data securely.

6. Data Retention

We retain personal data only as long as necessary to fulfil orders, comply with legal requirements, and for accounting purposes.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

To exercise your rights, please contact us at [Insert Email].

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:
jess@bishopsbakes.co.uk